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Vision Statement

Create and sustain an intuitive, seamless and secure technology environment that provides “always on” reliability supported by innovation and superior customer service and that facilitates and supports the mission and goals of Berry College.  

Frequently Asked Questions

How Do I…?

Reset my email/active directory password

Reset my VikingWeb password?

Connect to Berry wifi?  

Use OneDrive and Office 365 Web Apps?

Add Office365 Email to my computer or mobile device?

Download my copy of Microsoft Office?

Set up my online gradebook? (Faculty)

My personal computer is slow/has a virus/is acting weird. Can you help me?

Berry College staff technicians do not work on personally-owned computers. The Technical Support Desk can assist any Berry user with basic troubleshooting.

For more complex issues, the BITS Crew is available to assist Berry students with Windows software issues such as virus removal and data backup. Email bits_crew@berry.edu or call 706-238-5871 to make an appointment with one of our technicians. BITS Crew is located in the Memorial Library 106 - hours vary by semester, but we are generally open for walk-in support Monday through Friday from 8 AM to 5 PM.

 

Faculty Resources

Please visit our Faculty resources page for tutorials on using VikingWeb's gradebook feature, Kaltura for lecture capture, Skype for Business, and many more tools!

Resources

Self-Service Knowledge Base - our self-service portal where you can look up solutions to frequent tasks or procedures such as mapping a printer, resetting a password, and much more (login with Active Directory login credentials) 

LinkedIn Learning– Berry’s Online Training Solution is available via training.berry.edu. Login with your Active Directory credentials to gain access to world class training in software products such as Microsoft Office Suite, Adobe, and more, as well as business skills and safety training.

Technical Support Desk

Email: computing@berry.edu

Phone: (706) 238-5838

Online: tips.berry.edu 

Memorial Library 106

Evening Multimedia Support Phone: (706) 238-5866

Evening multimedia support is available on Mondays, Tuesdays and Thursdays during fall 2016 on days when classes are in session.